Privacy Policy

1. Who We Are

This website (riverview-site.vercel.app) is operated by Raj Chopra, Broker, independently licensed with RE/MAX Gold Realty Inc., Brokerage. Raj Chopra is not affiliated with, employed by, or representing the builder (Caivan) in any capacity. This website is operated independently for informational purposes and lead generation.

For questions about this policy, contact us at:

• Phone: 905-456-0444
• Email: info@infocrm.ai
• Website: rajchopra.com

2. Information We Collect

When you register on this website or submit an inquiry, we collect:

• Personal information: Full name, email address, and phone number provided through our registration or inquiry forms.
• Usage data: Pages viewed, homes explored, features used (e.g., saved homes, floor plan views). This is collected to provide you with a better experience and to enable our team to follow up with relevant information.
• Device and browser data: IP address, browser type, device type, and operating system — collected automatically through analytics tools.
• Cookies and tracking: We use cookies and similar technologies for analytics and advertising purposes (see Section 5).

3. How We Use Your Information

We use the information we collect to:

• Provide you with access to detailed project information, floor plans, and inventory for the Riverview project by Caivan.
• Contact you by phone, email, or text message regarding the Riverview project, pricing updates, and availability.
• Submit a builder worksheet or expression of interest on your behalf (only with your explicit consent provided at registration).
• Improve our website and services through analytics.
• Comply with legal and regulatory obligations under RECO, PIPEDA, and CASL.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• The builder (Caivan): Only when you have provided explicit consent for us to submit a worksheet or expression of interest on your behalf.
• Service providers: We use third-party services to operate this website, including Vercel (hosting), Supabase (data storage), and Resend (email delivery). These providers process data on our behalf and are bound by their own privacy policies.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

5. Cookies and Tracking Technologies

This website uses the following tracking technologies:

• Meta Pixel (Facebook): Used for advertising measurement and retargeting. Only activated after you provide cookie consent.
• Google Ads: Used for conversion tracking on advertising campaigns.
• Microsoft Clarity: Used for session recordings and heatmaps to improve user experience. Does not collect personally identifiable information.

You can manage your cookie preferences through the cookie consent banner that appears when you first visit the site. You may also disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate personal information.
• Withdrawal of consent: Withdraw your consent for us to use your information at any time. This may limit our ability to provide you with project updates.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.

To exercise any of these rights, contact us at info@infocrm.ai or call 905-456-0444.

7. CASL Compliance

In accordance with Canada's Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (emails, texts) after you have provided express consent through our registration form. Every message we send includes an unsubscribe mechanism. You may withdraw consent at any time by clicking the unsubscribe link in any email or by contacting us directly.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion, we will remove your information within 30 days, except where retention is required for legal or regulatory compliance.

9. Security

We use industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure database storage with row-level access controls, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.